Terms and conditions
1. Check-in is from 4pm;
2. Check-out is until 12 am;
Early check-in or late check-out can be requested subject to availability and a fee of 25€.
3. Casas da
Chaminé consists of three accommodations, autonomous
and independent
Casa da Chaminé I
Accommodation for 2 people in
a Queen size bed,
Casa da Chaminé II
Accommodation for 4 people, 1
bedroom with queen size double bed and 1 bedroom with two single beds,
Casa da Chaminé III
Accommodation for 2 people in
a Double bed;
4. The outdoor areas (gardens, vegetable patch, swimming
pool, porch and car park) are shared between the guests of the three lodges;
5. All indoor and outdoor spaces are for the exclusive
use of guests of Casas da Chaminé;
6. We ask that in Casas da Chaminé the traditional hours
of rest are respected, avoiding noises that might disturb other guests and
neighbours;
7. Smoking and fires are strictly forbidden inside Casas
da Chaminé. We have outdoor ashtrays scattered around the property and we ask
you to please use them, not to throw cigarette butts on the ground and to be
considerate of the people around you;
8. Please respect the local culture, inhabitants, animals
and nature;
9. Parties or
any other event are allowed;
10. Pets are not allowed;
11. Please use energy resources with ecological responsibility, we appreciate
that you switch off the lights and all appliances whenever you leave Casas da
Chaminé;
12. Casas da Chaminé are sometimes visited by some curious animals. Please do
not feed them;
13. The whole development has been designed and thought out for your comfort
and well-being, help us to preserve it in good condition so that all guests can
benefit from the quality standards we aim to offer. We count on your
co-operation. If you notice any anomalies, please contact us during your stay
and we'll be happy to help;
14. Contact us whenever you need something, or if you detect an anomaly that
should be corrected, before, during and after your stay we are always available
to support you in what concerns your stay;
15. We reserve the right to charge for damage or missing parts. If the
accommodation is damaged, the amount of the repair will be presented to the
client for settlement. The keys to the room must be left at check out moment. The
absence of keys may also be charged;
16. Casas da Chaminé cannot be held responsible for any direct or indirect
damage that occurs during the period of stay, including personal injury or
damage caused by fire, theft or criminal behaviour. Any problems relating to
the supply of electricity, water, internet access or TV, please contact us
immediately so that we can resolve them as quickly as possible;
17.In the swimming pool
· Before entering the pool, rinse your body in the
outdoor shower,
· Do not dive in,
· Do not run on the deck and/or edge of the pool,
· Do not eat food in the pool,
· Do not use glass (glasses, bottles, etc.) In the pool
area,
· Don't use buoys, mattresses or other water toys that
might disturb other pool users (with the exception of armbands or others for
those who can't swim),
· Do not use sound reproduction devices (speakers or
similar) so as not to disturb other guests/neighbours,
· Keep your children under supervision at all times.
18.On the barbecue and in the wood oven
·
the barbecue/wood oven is
exclusively for cooking food,
·
use the barbecue/wood oven in
accordance with hygiene and safety regulations,
·
take care not to leave the barbecue
on whenever you leave the site,
·
keep children under supervision in
these areas.
19.You should
create happy memories.
Payment Terms
Bookings made more than 30 days before the check-in
date:
· Prepayment of 50% of the whole cost of your stay until
24 hours after you’ve booked,
· The booking will be confirmed after you’ve sent
the confirmation of the bank transference to the email: info@casasdachamine.com,
· The remaining 50% must be paid until 30 days before
your arrival by sending the confirmation of the bank transference to the
email: info@casasdachamine.com Thus,
your booking will be ensured.
Bookings made less than
30 days before the check-in date:
· Payment of the whole cost (100%) of your stay until 24
hours after you’ve booked,
· The booking will be confirmed after you’ve sent the
confirmation of the bank transference to the email: info@casasdachamine.com. Bookings paid for by credit card are automatically confirmed.
Cancellation policy
· Until 24
hours after you’ve booked, cancellation is free (you’ll be given back the
amount paid)
· Until 30days before arrival, you’ll be charged 50% of
the whole cost
· After 30 days before arrival, you’ll be charged the
whole (100%) cost
· No-show: 100% of the booking price will be charged.
Bank Data:
Bank: Caixa Geral de Depósitos
Account holder: Mário Alexandre Correia Moniz
IBAN: PT50 0035 0314 00003408 830 98
BIC/SWIFT: CGDIPTPL
We are at your service, in
case you need any additional information
We hope to welcome you at
“Casas da Chaminé” very soon.